Kid accounts

A Kid account is a member with an age-rating limit. They see and ask for only movies and shows rated at or below it.

Make a Kid account

1. Turn off Skip sign-in on my local network in Settings > Sign-in and security. With it on, everyone at home is the owner, so a limit cannot be set. See Sign-in and passwords.
2. Open Settings > Users and roles and start an invite as a Member.
3. Pick an age limit, for example PG.
4. Keep only Request titles, plus Requests approved without waiting if you want.
5. Make the link and give it to the child. You should see the invite listed as open. See Users and roles.

To limit an existing member, pick a limit on their row in Settings > Users and roles. It applies from their next click, with no sign-out, and their API keys follow it.

Choices

Pick the limit

Movie ratings, lowest first: G, PG, PG-13, R, NC-17. Show ratings: TV-Y, TV-Y7, TV-G, TV-PG, TV-14, TV-MA. A limit on one ladder maps onto the other:

Movie limit	Shows up to		Show limit	Movies up to
G	TV-G		TV-Y	G
PG	TV-PG		TV-Y7	G
PG-13	TV-14		TV-G	G
R	TV-MA		TV-PG	PG
NC-17	TV-MA		TV-14	PG-13
			TV-MA	R

A PG limit shows movies rated G or PG and shows rated TV-Y to TV-PG. Only US ratings exist for now.

What stays hidden

• Movies and shows with no rating, rated NR, or rated off their ladder.
• All music, because music has no age ratings.

Permissions

A Kid account holds only the two ask permissions. Others open Library screens such as Downloads and History, which the limit does not cover. To give more, clear the limit in the same change. Only members can have a limit; making them an admin clears it for good.

What the child sees

HolyArrs hides titles on the server, so every screen and app gets the same answer.

Place	With a limit
Library, Home, search	Allowed titles only; Home counts only those
A Library title above the limit	Looks like it does not exist
Explore and add searches	Allowed titles only; a title with no rating found stays hidden
A TMDB title page above the limit	“This title is rated above what this account may see.”
People pages, movie series	Allowed movies only
Trailers	Never play on their own
Searches and Explore loads	30 a minute

Asking above the limit is refused with their own limit named, for example “This account can ask only for titles rated up to PG.” Music asks are refused too.

If it does not work

Symptom:

Turn off skipping sign-in on the local network first.

Cause: the shortcut is on. Fix: turn it off, then set the limit. While anyone has a limit, the shortcut stays off.

Symptom:

A Kid account can only ask for titles.

Cause: a limit combined with another permission. Fix: remove the extra permission, or clear the limit.

Symptom:

Only members can have an age-rating limit.

Cause: the person is an owner or admin. Fix: make them a member first.

Symptom: the child got in with a second account. Cause: Plex, Jellyfin and single sign-on can let new people join as ordinary members with no limit. Settings > Users and roles warns when a Kid account exists and joining is open. Fix: link the child’s outside accounts to their Kid account, or let only listed names join.

For experts

Limits of the hiding

Posters sit in one shared cache named after their address. Someone who knows a poster’s address can tell whether it is cached. The picture shows no title or rating, and the title stays hidden everywhere else.

API fields

The limit is max_rating; the country is rating_country (always US). Both appear on POST /api/v1/users/invites, PUT /api/v1/users/{id}, GET /api/v1/users, GET /api/v1/users/invites, GET /api/v1/auth/invites/{token} and GET /api/v1/auth/me.

• Empty max_rating means no limit.
• On a change, empty clears the limit; leaving it out keeps it.
• Too many lookups answer 429 with Retry-After.

Related

• Users and roles
• Sign-in and passwords
• Asking for titles